Refund policy

30-Day Return Guarantee

We offer a 30-day return policy from the day you receive your order.

Conditions for Returns

Items must be:

  • Unused and unworn

  • In original condition

  • With all original tags and packaging attached

How to Return

  1. Email us at ari@kroka.fo with your order number.

  2. You will receive return instructions.

  3. Ship the item back to us within 7 days after approval.


Refunds

  • Refunds are processed within 5–7 business days after we receive your return.
  • Refunds are issued to the original payment method.
  • Shipping costs are non-refundable unless the product is faulty.